Shipping policy
Production Time
Every Fina piece is individually handmade to order. Please allow 2–3 weeks for production before your order is dispatched.
Shipping Rates & Delivery Times
Fina offers standard shipping within Australia and internationally.
Australia
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Shipping: $15 AUD
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Estimated delivery: 5–8 business days after dispatch.
International
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Shipping: $30 AUD
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Estimated delivery: 10–12 business days after dispatch.
All orders are sent using standard shipping. Express shipping is not currently available.
Delivery Information
Delivery timeframes are estimates and may vary depending on your location, the postal service and circumstances outside our control. Delays may occur during busy periods or due to unforeseen postal or customs processing.
For international orders, additional customs duties, taxes or import charges may apply depending on the destination country. These charges are the responsibility of the recipient.
Questions About Your Order?
If you have any questions about shipping or the status of your order, please contact us at hello@finastudioaus.com and include your order number so we can assist you.
Damaged or Missing Orders
If your order arrives damaged or does not arrive within the expected timeframe, please contact us so we can look into the matter and help resolve the issue.
Nothing in this policy excludes or limits your rights under Australian Consumer Law.